FAQs

Q? HOW MANY EMPLOYEES ARE THERE AT MIKE’S PAINTING AND PRESSURE WASHING?

A. WE HAVE NORMALLY 4-6 EMPLOYEES AT ANY GIVEN TIME.

Q? DO YOU OFFER A WARRANTY WITH YOUR EXTERIOR WORK?

A. WE DO.  WE OFFER A ONE YEAR WARRANTY ON ALL OUR EXTERIOR PROJECTS TO GIVE YOU PEACE OF MIND AND IF THERE IS A PROBLEM WE WILL FIX IT.  WE WILL GO MORE IN DEPTH WITH YOU ON THIS AS WELL.

Q? WHAT IS A SOLID STAIN?

A. A SOLID STAIN IS A STAIN THAT YOUR ARE NOT ABLE TO SEE THROUGH.  THIS STAIN GIVES YOU THE MOST PROTECTION WHEN STAINING A DECK OR STAINING A FENCE. YOU CAN ACTUALLY GO WITH ANY COLOR IN THE RAINBOW.  A SOLID STAIN USUALLY LASTS BETWEEN 5-8 YEARS.  THIS GIVES YOU COMPLETE PROTECTION FROM THE UV RAYS BECAUSE IT REFLECTS ALL THE RAYS AND THEY DON’T DAMAGE THE STAIN AND LAST LONGER.  ONE DOWN FALL TO A SOLID STAINED DECK OR SOLID STAINED FENCE IS THAT ONCE YOU STAIN WITH A SOLID STAIN IS YOU CAN’T SEE THE WOOD GRAIN ANYMORE.  BUT YOU STILL HAVE A GREAT PRODUCT AND SOME OTHER GREAT BENEFITS.

Q? WHAT IS A SEMI-TRANSPARENT STAIN?

A. A SEMI TRANSPARENT STAIN IS A STAIN WITH COLOR.  YOU GET TWO GREAT BENEFITS, ONE BEING COLOR AND TWO BEING ABLE TO SEE THE WOOD GRAIN THROUGH YOUR STAINED DECK OR STAINED FENCE.  THE LIFE OF THIS PRODUCT IS BETWEEN 3-5 YEARS BEFORE YOU NEED TO RESTAIN YOUR DECK OR FENCE.  ONCE DRAW BACK IS YOU ARE LIMITED TO THE COLOR SELECTION AND CAN ONLY CHOOSE FROM CERTAIN COLORS BUT WELL BE ABLE TO HELP YOU OUT WITH THAT AND WILL EXPLAIN MORE WHEN WE COME OUT TO GIVE A QUOTE.

Q? WHAT IS A TRANSPARENT STAIN?

A. A TRANSPARENT STAIN IS A CLEAR STAIN.  THIS IS A SEALANT AND A PROTECTOR FOR YOU STAINED FENCE OR STAINED DECK.  YOU CAN SEE ALL THE WOOD GRAIN OF THE STAINED FENCE AND DECK.  THE PROBLEM WITH A TRANSPARENT STAIN IS THAT IT TAKES A LOT OF MAINTENANCE AND UPKEEP. YOU NEED TO RESTAIN YOUR FENCE OR DECK YEARLY DUE TO THE FACT BEING A CLEAR STAIN THE UV RAYS FROM THE SUN ACTUALLY TEAR DOWN THE STAIN FASTER THAN A SEMI-TRANSPARENT STAIN OR A SOLID STAIN.

Q? HOW LONG SHOULD I WAIT BEFORE I STAIN MY BRAND NEW DECK OR FENCE?

A. WHEN YOU GET A NEW DECK OR FENCE YOU NEED TO WAIT 3-9 MONTHS BEFORE STAINING IT.  THE WOOD NEEDS TIME TO WEATHER.  IF YOU DO NOT WAIT THE STAIN DOESN’T REALLY PENETRATE THE WOOD AND YOU ARE ASKING FOR SERIOUS PROBLEMS.  ALSO THE WOOD HAS CHEMICALS IN IT AND SAP THAT NEED TIME TO DRY UP.  DO NOT LET A CONTRACTOR RUSH YOU INTO THIS PROCESS.  THIS IS A PROCESS THAT MUST HAPPEN.  THIS IS WHERE A LOT OF PROBLEMS COME FROM AND THE LAST THING WE WANT FOR YOU AS A CLIENT TO DO IS PAY FOR A PROJECT AND IT FAIL.  WE HAVE WAYS OF TESTING THE DECK AND SEEING IF IT IS READY TO BE STAINED AND ARE MORE THAN HAPPY TO PROVIDE YOU WITH MORE INFORMATION.

Q? WHAT ARE SOME CAUSES OF STAINED DECKS AND FENCES PEELING?

A. THERE ARE A NUMBER OF REASONS WHY A STAINED DECK OR FENCE FAIL.  IMPROPER PREP IS THE NUMBER ONE REASON FOR FAILING PRODUCTS.  DECKS AND FENCES NEED TO BE PROPERLY CLEANED PRIOR TO STAINING.  IF NOT THE MOLD AND MILDEW, ETC STILL CONTINUES TO GROW AND WILL ACTUALLY CAUSE YOUR DECK TO BLISTER.  SAME THING IF YOU STAIN THE DECK AND THERE IS MOISTURE TRAPPED UNDERNEATH. THE SUN ACTUALLY PULLS THE MOISTURE OUT AND NOW YOU HAVE BLISTERS WHERE THE MOISTURE BROKE THROUGH THE STAIN.  ANOTHER REASON FOR PEELING DECKS AND FENCES IS ENOUGH TIME WAS NOT ALLOWED FOR THE WOOD TO CURE OR THE OTHER STAIN WAS STILL ACTING A PROTECTIVE FILM AND ACTUALLY REPELLED THE STAIN.  IF THIS HAPPENS TO YOU WE ARE EXCELLENT TROUBLESHOOTERS AND KNOW HOW TO FIX YOUR DECK AND FENCE STAINING NEEDS.

Q? WHY SHOULD WE HAVE OUR DECKS AND FENCES STAINED?

A. YOUR FENCE AND YOUR DECK ARE INVESTMENTS JUST AS YOUR HOME OR BUSINESS.  PREVENTATIVE MAINTENANCE IS THE WAY TO PROTECT YOUR INVESTMENT AND KEEP YOUR DECKS AND FENCES IN GREAT SHAPE.  WE WILL HELP EXTEND THE LIFE OF YOUR DECKS AND FENCES BY STAINING THEM AND LEAVING YOU WITH A GREAT LOOKING FINISHED PRODUCT.

Q? WHAT FORM OF PAYMENTS ARE EXCEPTED?

A. WE PROUDLY ACCEPT CASH, POSTAL MONEY ORDERS, CHECKS AND CREDIT CARDS

Q? HOW CAN YOU RECIEVE PROOF OF INSURANCE INFORMATION OR ANOTHER CONTRACTORS?

A. UPON ASKING US FOR OUR INSURANCE INFORMATION WE CAN CONTACT THE INSURANCE COMPANY AND THEY CAN EITHER FAX OR EMAIL A COPY DIRECTLY TO YOU THAT WAY YOU HAVE THE CONFIDENCE IN KNOWING YOUR CONTRACTOR IS IN DEED INSURED.

Q? WHAT KIND OF INSURANCE DO WE CARRY?

A. WE CARRY GENERAL LIABILITY AND WORKERS COMPENSATION.  THIS INFORMATION IS ALWAYS AVAILABLE UPON REQUEST.  AND DON’T BE SHY.  ASK TO SEE PROOF OF INSURANCE.  THE LAST THING A CUSTOMER NEEDS IS THERE TO BE AN ACCIDENT AND THE CLIENT COULD MAYBE BE HELD LIABLE.  DON’T PUT YOURSELF AT RISK.  WE ARE ALWAYS FULLY INSURED IN THE EVENT OF AN ACCIDENT THE CUSTOMER HAS NO RISK TO ASSUME.  WE ASSUME ALL RISKS.

Q? WHAT CAN YOU EXPECT WHEN GETTING YOUR FREE PAINTING ESTIMATE?

A. WE ARE HEAR TO GIVE YOU AS MUCH ADVICE AS POSSIBLE ABOUT YOUR PROJECT.  THE MORE INFORMATION THAT YOU KNOW THE BETTER.  WE HAVE A WIDE VARIETY OF KNOWLEDGE OF MANY DIFFERENT PRODUCTS AND CAN HELP YOU SELECT WHAT SUITS YOUR NEEDS.  WE WILL TAKE THE TIME TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE AND ADDRESS ANY CONCERNS THAT YOU MAY HAVE.  WE HAVE MANY DIFFERENT COLOR FAN DECKS WITH PROBABLY ABOUT 10,000 COLORS.  THIS CAN MAKE CHOOSING COLORS EASIER SOMETIMES.

Q? DO YOU PROVIDE FREE ESTIMATES AND HOW DO I GET ONE?

A. YES, WE DO PROVIDE FREE ESTIMATES AND THE PROCESS IS SIMPLE.  WE ARE A PHONE CALL AWAY AND WE CAN BE REACHED AT (910) 978-6681.  WE CAN ALSO BE REACHED BY EMAIL AT MICHAELSAAM@GMAIL.COM.  OR YOU CAN REACH US ON OUR CONTACT US PAGE.